UNCLE BUGS · SYDNEY METRO
Rat and mouse control in Sydney
Separate site-specific baiting/trapping and prevention guidance for rats or mice. No confirmed universal starting price.
Separate quote
Scope and booking notes
Included areas
- The existing program includes agreed baiting/trapping, a scheduled follow-up and an accessible entry-point report.
What is not included
- Proofing, building repairs, every concealed opening, inaccessible roof voids and carcass removal are not automatically included; confirm any extra scope and cost.
Preparation, follow-up and booking
Preparation and safe access
- Secure food and rubbish, allow safe access to agreed areas and tell us about pets or wildlife concerns. Do not touch bait stations, traps or suspect droppings; follow the provided handling and cleaning advice.
- Tell the technician about children, pets, fish tanks, food-preparation areas and access concerns. Preparation, cleaning and re-entry depend on the product label and the agreed treatment; no universal safe re-entry time is promised.
Follow-up and warranty
- A scheduled follow-up is included in the existing rodent program; exact timing and any extra visits are confirmed for the site.
- Warranty duration and conditions need confirmation in the written service scope. Do not apply the general pest warranty to this service automatically.
Enquiry and booking confirmation
- Text or call with your suburb, property type and pest concern; add a photo where safe. An optional online enquiry is also available on /connect when enabled.
- We agree the final GST-inclusive price, treatment scope and appointment time with you before booking.
What people usually notice first
The most common report is noise. Scratching, scurrying or movement in the roof space, particularly after dark or in the early morning, is the typical first sign of rats. Mice are quieter and are more often noticed as sightings along skirting boards, in kitchens or behind appliances.
Droppings are the other reliable indicator. Rodent droppings are usually found along walls and in corners rather than in the middle of a room, because rodents prefer to move with their flank against a surface. Grease marks along walls and pipes, gnaw marks on packaging or timber, and shredded material used for nesting are further signs.
Tell us when the activity started and whether anything changed around that time — building work nearby, a new deck or shed, excavation, roof repairs, or a change in how waste is stored. Rodent activity rarely appears for no reason, and identifying what changed is often what makes the difference between a short-term fix and a lasting one.
The entry-point report and proofing
The entry-point report records the gaps, openings and defects we can identify that allow rodents in or give them somewhere to travel. Typical findings include gaps around service penetrations, unscreened vents and weep holes, damaged eaves or roof flashing, gaps under doors, cracked brickwork or mortar, and openings created by renovations or new services.
The report is a record of what we can see, not a guarantee that every opening has been found. Rodents can use gaps that are not visible from accessible areas, and some entry points are only apparent once an animal uses them. Treat it as a starting point for repair rather than a complete inventory.
Proofing work — sealing and repairing those gaps — is what turns a treatment into a lasting result. In many cases it is building work rather than pest work: a carpenter, roof plumber or bricklayer may be the right trade. Confirm which items are in your quote and which you will arrange separately, and for rentals or strata, confirm who is responsible before organising anything.
Frequently asked questions
01What does rodent control cost?
Starting prices are shown above. Ask the technician for your property's final quote. View prices
02What is included and excluded?
Included areas and exclusions are listed together below. Read the service scope
03How should I prepare?
Read the preparation and re-entry notes before the appointment. View preparation notes
04What follow-up or warranty applies?
Follow-up and warranty depend on the service and agreed scope. Read follow-up and warranty notes
05How do I arrange a booking?
Send your property details and pest concern to the technician. View booking notes
TELL US WHAT YOU ARE SEEING
Start with your suburb and property.
Text the technician your property details and any useful photos.